QUALITY CONTROL MANAGER

This profile defines the minimum qualifications for a Quality Control Manager who can step onto a CJW federal project on Day 1. The QCM owns the entire quality compliance program — three-phase QC inspections, documentation, submittal management, non-conformance tracking, and government interface on all quality matters. The QCM does not run crews or manage subcontractor production; that is the Site Superintendent’s domain.

1. FEDERAL QC EXPERIENCE — NON-NEGOTIABLE

• Minimum 8 years of experience in a Quality Control or QC Manager role on federal government construction projects — commercial QC experience does not count toward this threshold.
• Must have served as the named QC Manager (not assistant) on at least three completed federal projects under NAVFAC, USACE, GSA, or similar agency contracts.
• Must have experience delivering QC programs under UFGS 01 45 00.00 20 (NAVFAC) or ER 1110-1-12 (USACE) — must be able to cite differences between the two frameworks.
• Must have experience on occupied federal facilities with phased QC inspection programs — managing multiple concurrent DFOWs.
• Prior QC Manager experience on DoD installations in the DC Metro region is strongly preferred.

2. CERTIFICATIONS — MUST BE ACTIVE ON DAY ONE

✓  CQM-C (Construction Quality Management for Contractors) — current USACE or NAVFAC certification. This is absolute; no exceptions.

✓  OSHA 30-Hour Construction — active card, not expired

✓  First Aid / CPR — current certification

✓  Procore Certification — strongly preferred; platform used on all CJW projects

✓  Active CAC or DBIDS base access credential

3. QC PROGRAM OWNERSHIP & DOCUMENTATION

A plug-and-play QCM must execute all of the following without training or hand-holding:

• Produce a fully compliant daily CQC report — narrative, manpower count, equipment log, weather, work in place, safety observations, visitor log — that passes NAVFAC QA review on Day 1.
• Develop the project’s Definable Features of Work (DFOW) list from the contract specs and schedule, and maintain it throughout construction.
• Run the Three-Phase QC Inspection Process — Preparatory, Initial, and Follow-Up — for every DFOW, document each phase with proper sign-off, and hold the work until phases are complete.
• Prepare and submit the Contractor Quality Control Plan (CQC Plan) in accordance with UFGS 01 45 00 — can build one from scratch, not just edit a prior template.
• Manage the submittal register from inception — track SD-01 through SD-11 classifications, monitor government review status, and enforce no-installation holds pending approval.
• Write, issue, and close out Non-Conformance Reports (NCRs) — documents the deficiency, assigns corrective action to the responsible sub, tracks resolution, and updates the government QA system.
• Operate Dr. Checks (NAVFAC) and/or RMS/eCMS (USACE) fluently — logs entries, uploads deliverables, responds to government comments, tracks review cycles.
• Prepare and submit the Submittal Transmittal packages to the government, including cover transmittals and SD class designation justifications.
• Prepare required QC submittals including: Contractor’s Testing Plan and Log, inspection and testing lab qualifications, and material certifications.

4. SUBMITTAL MANAGEMENT COMPETENCY

• Must understand the difference between SD-01 through SD-11 submittal designations and be able to classify submittals during the pre-construction submittal register development phase.
• Must track government review turnaround against contract-required review periods and issue timely notices when government review delays are creating schedule impact — for REA documentation purposes.
• Must coordinate with the Designer of Record on Design-Build projects during the shop drawing review cycle — understands that the DOR’s stamp does not release the contractor from compliance with contract requirements.
• Must brief the Site Superintendent on upcoming submittal approvals needed before installation begins — serves as the gatekeeper between approval status and field execution.

5. GOVERNMENT INTERFACE & REPORTING

• Must interface directly with the NAVFAC QAR or USACE QA Representative on a daily basis — provides the daily CQC report, coordinates QA inspection access, and responds to quality findings.
• Must prepare the weekly QC summary report and present it at the weekly progress meeting with the COR/PM.
• Must be able to respond to a government-issued Deficiency Report in writing within the contract-required timeframe — knows the difference between a Potential Deficiency and a Deficiency, and the required response protocols for each.
• Must understand CPARS implications — knows that QC performance is a primary CPARS evaluation factor and manages QC documentation accordingly.
• Must maintain a complete, organized QC file that could be handed to the government for audit at any time — not reconstructed at project end.

6. DESIGN-BUILD & DQC EXPERIENCE (PREFERRED)

• Experience as DQC Manager (Design Quality Control) on Design-Build federal projects — familiarity with the design review process, Dr. Checks design submittals, and RFI/design clarification workflow.
• Familiarity with coordinating with a Designer of Record during construction — review of shop drawings, coordination of design intent clarifications, and managing the interface between design and construction QC.
• Experience managing the Pre-Award Kickoff (PAK) and Post-Award Kickoff (PAK) QC submission requirements for NAVFAC Design-Build task orders.

7. BEHAVIORAL & CULTURE FIT INDICATORS

• Paper trail discipline — does not wait to be asked for documentation. Produces CQC reports same day, closes NCRs promptly, and never reconstructs records retroactively.
• Proactive with the Superintendent — briefs the super on upcoming Preparatory Phase meetings, submittal holds, and test requirements before they become schedule issues.
• Government-facing professionalism — communicates clearly and professionally with QARs, knows when to escalate to the PM, and never argues with the government in writing without PM awareness.
• Independent operator — does not need the PM to manage their QC calendar. Owns their program entirely.
• Geo-flexible — willing to work per diem across MD, VA, DC, PA, FL, IN, and WA as project assignments require.

8. AUTOMATIC DISQUALIFIERS

✗  No CQM-C certification (or expired) — absolute disqualifier

✗  No OSHA 30-Hour (or expired)

✗  Never served as named QC Manager (only assistant or support role)

✗  No federal agency construction experience (NAVFAC, USACE, GSA, etc.)

✗  No experience with Dr. Checks or eCMS/RMS government QC platforms

✗  No experience with the Three-Phase QC Inspection Process

✗  Background check disqualifiers preventing federal base access